Information: - Terms & Conditions
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Your contract is with VillasDirect-Spain ('the villa owners') offers a property/villa for holiday rental. A booking once made, will be subject to our following terms and conditions:

A contract will exist between us the homeowner , and you the Guest, who confirms being over 18years of age, and is named as and taken to be the party leader, thus agreeing to accept responsibility for all other members of the party and matters relating to the holiday.

We will confirm you’re booking by email once we are in receipt of a 30% booking deposit- or full balance if within six weeks of travel.

A completed booking form is required, we will complete one for you with the details you have provided and will then email you with your copy; however, the booking deposit itself shall be taken as indication of your acceptance of all our Terms and Conditions. A contract will exist from the time we issue our confirmation email of your booking.

Only those named at the time of booking will be accepted for occupation of the accommodation, subletting or over occupation is strictly prohibited. Failure to comply may result in refusal of admittance or termination of your booking without refund.

We reserve the right to refuse bookings from parties of four or more persons of the same sex.

(a) The Villa owner will use its best endeavour to provide the holiday in accordance with the booking.

(b) If however, it is obliged to do so for reasons beyond its direct control, the Villa owner reserves the right to cancel any holiday accommodation. In this event, the Villa owner will issue a full and immediate refund for the 30% booking deposit only OR the full villa rental if already paid as final payment to the owner only, and the villa owner shall be under no further liability.



A 30% deposit is required upon booking. This is NON–refundable

In the unlikely event that we have to cancel your villa booking, we will make every effort to offer you an alternative, or refund all monies paid to us the owners for the villa rental. A cancellation request by you, the guest, should be made in writing, by email, and be issued by the party leader who originally contracted the holiday.

If notification is received more than 42 days before the holiday commencement date then only the deposit will be retained by us, otherwise, as is standard practice the following charges will apply:
42 - 28 days 50%
28 – 14 days 75%
14 days or less 100%
(Including no show at airport)


We must receive the balance payment at least six weeks before the holiday commencement date. Where an outstanding balance remains unpaid after the due date has elapsed, we reserve the right to cancel the booking and apply the relevant cancellation charges. A final invoice/reminder will normally be issued prior to the due date, but this should not be relied upon, and we take no responsibility for it’s neither non-receipt nor any subsequent late payment.

All cancellations must be made by the party leader on the booking form, in writing by recorded delivery, email or registered post, to the Villa owner and shall take effect upon the date of receipt of the notice of cancellation by the Villa owner.

If, after the Villa owners have dispatched email confirmation of your booking, you wish to alter any of the arrangements made, the villa owner will do its best to accommodate your wishes and a charge of £30 per person will be made. A change of departure date made within ten weeks of the originally booked departure day may be treated as a cancellation of your booking and the appropriate charges will apply.

The Villa owner’s guarantees once you have had your booking confirmed, no matter what happens to the exchange rate the basic price of your holiday will not be increased. Only government action such as an increase in VAT. can alter this. Any change in this policy would be advised to you prior to making a booking. We reserve the right to change any of the prices, services or other particulars contained on our website at any time before we enter into a contract with you. If there is any change, we will notify you before we enter into such agreement.


The local currency throughout southern Europe is the Euro.


All information on our website has been compiled from up to date details and we have taken care to ensure that it is as accurate as possible. There may however be occasions when an advertised facility is either modified or not available. Such situations may be dictated by local circumstances, necessity for maintenance, water shortages, and unsuitable weather conditions, fuel shortages, power cuts and other circumstances beyond our control, and if we are advised of this, we will of course inform you as soon as possible, but we cannot be held liable in such circumstances. Furniture may sometimes vary from website pictures due to refurbishing, breakages or damage.

We are unable to accept pets or any animal on the premises at anytime, we ask clients that they do not feed or have contact with any stray animals. Smoking is restricted to outside areas only, ashtrays are provided around the grounds of the villa for guests to use. Please refer to the individual property description, or if in doubt please ask.

In the unlikely event of a complaint, it is important that you notify your greeter immediately or as soon as possible.

We may then need time to resolve the problem, this is particularly important where other tradesmen are involved as, quite often, things are slower here in Spain than back home.

Where any dissatisfaction with the property continues to exist, the owners will be notified, in an attempt to resolve the matter amicably. We are unable to consider complaints submitted to us once you have returned home, where they were not brought to our attention at the time they arose. In the case of any disputes, the Villa owners will deal with the party leader only.

All electrical appliances are used at the guest’s discretion, we are unable to neither guarantee their condition nor guarantee their availability. Services relating to the cleanliness of your accommodation on arrival, pool cleaning and condition of property is provided by the owner, who is also usually responsible for providing bed linen, towels (not pool towels) and other facilities such as TV/video, where specified. Should you be unhappy with any aspect of your accommodation, please notify your greeter immediately during your stay, and we will do our best to help resolve the matter.

The guest is responsible for taking care of the property and its security during occupation, notifying the house manager/greeter of any breakages, which may result in a charge for repair or replacement. This is a self-catering villa holiday and the Villa owners do not provide maid service. Guests are provided free of charge with all the cleaning facilities, equipment and products required to keep the villa to the same standards at which they were at the start of their villa rental agreement. If at any time during occupation more supplies are needed then guests should contact their greeter with the contact number provided, who will be happy to deliver more of what is needed. The guests will undertake upon their departure to leave the property clean and tidy as was at the start of their villa agreement and be subject to a minimum charge of £35 if they do not. Strictly observe all notices/villa information that may exist at the villa. The guest also accepts responsibility for the safety of Keys whilst they are in their possession, and is also responsible for they’re safe return, if keys are lost or stolen there will be a minimum charge £35 deducted from the damage deposit. There might also be extra charges incurred which will be deducted from the damage deposit if a locksmith is required and new locks are then necessary..


Where a breakage and damage deposit is required, this is indicated in the property description see our enquiry’s/bookings and payment details page.

We reserve the right to deduct any charges relating to breakages or damages from this deposit, or to withhold any costs incurred by additional cleaning having arisen from the property not being left as was at the start of the villa agreement. Guests are asked pay for breakages or damage, wherever possible, prior to their departure, or at the very least notify the greeter who will be happy to assist. We understand that accidents happen, all we ask is that any breakages or damages that occur during the period guests are at the villa that they are paid for by the guests before departure or we will have to deduct what we think is reasonable compensation from the damage deposit given.


In order to allow time to prepare for each new arrival, your holiday accommodation will normally be available from 4pm on the day of arrival until 10am on the day of departure. Any deviation from this must be agreed in advance. Changeover days normally run from Saturday to Saturday, but may be flexible depending on high or low season, so please check the individual property descriptions before booking. If you have a particular arrival day in mind, please contact us for further information.



The Villa owners supply you with your directions to your villa accommodation by email; we will attach the directions to your email so you can print them off and bring them with you.


The party Leader is responsible for ensuring he/she is in possession of this information together with the details for collecting and returning the keys, there is a £35 deduction from the security deposit for lost or stolen keys.


You will be provided with your greeter’s contact mobile number for your who will be waiting at the villa to meet you on check-in at 4pm on arrival day, unless we have arrange a different check-in time prior to arrival day check-in is at 4pm.


On arrival our greeter will provide you with written information and directions of the local area with shop opening and closing times as well as other useful info. He will show you around the villa and then hand you your villa keys. You will not be permitted access to the villa or any of its facility’s before 4pm on check-in unless arranged otherwise prior to arrival with the greeter or ourselves.


Departure day, check-out is before 10am unless we have agreed a different time with you before your departure day. You must vacate the property before 10am.

As the property benefits from a rural location, Car hire is not only recommended but also essential if you wish to explore the surrounding areas. If you are in any doubt, please contact us.

Villa Amarilla has good road access; it also has good access to the Autovía motorways, unlike several properties in the Campo that may have long dirt tracks to drive through to get to your holiday accommodation. In a few instances when driving it could involve steep unprotected drops and winding roads, in the past few years the roads here have been greatly improved both with better road surfaces and by making it safer for drivers with barriers, they have to a great extent improved the roads for better driving conditions and are still being improved yearly. Although driving along the mountain roads may require some adjustment, most people find that they adapt fairly quickly, and it goes without saying that the views are well worth it! But please be aware you need to drive on the right hand side of the roads in Spain. Some of the most spectacular views are found at the more out of the way places, however, please note that views may change according to local activity and occasionally the surroundings may appear different from the photos supplied.

Here we enjoy many more sunny days than the UK but occasionally it does rain heavily. The villas are not naturally suited to very poor weather conditions that may result in temporary minor, watermarks appearing on ceilings or walls, or power cuts which are out of our control so we can not be held liable.

A complimentary basic food pack is provided for guests on arrival, this is complimentary and free. The contents may be subject to change pending on availability at the time. We do not cater for particular demands/allergies. And will not be held responsible for any adverse reactions to the food, drink or product content provided in your pack it is the guests full responsibility to check the pack before using or consuming anything we have provided in the pack.

Swimming pools need to be maintained regularly. This may involve the occasional and usually only slight disruption to your holiday, your greeter will contact you during your stay by phone if services to the pool or outside areas of the villa are needed, in order for any of these services to be carried out it will not require us access to the villa. Parents of young children must ensure that they are supervised at all times. This is a mandatory requirement where ANY pool exists, and especially where swimming pools are not fenced in. Please refer to the individual property description on depths of pool. The pool is in use all year round if you are (thick skinned and brave) the pool is not heated, otherwise it is in use between April and end of October.

Please note, that where the pools is open all year round. It NOT heated, and the water temperature will therefore, only reflect external weather conditions and temperatures.

From time to time routine repairs/garden upkeep including watering may be required and we will endeavour to ensure that any interruptions are kept to a minimum.

Where satellite TV is specified, please refer to the property description for channels supplied, at times beyond our control due to weather conditions and satellite reception there may be loss of certain channels or in some instances all channels for a period.

This description could apply to a shower room - without bath - or a bath with shower attachment. See property description.

Please request your cot at the time of booking; there is NO charge for the 1st cot, the owner usually supplies cot linen but please check when making your booking; you are generally welcome to bring your own infants bed linen. Guests use these additional facilities at their own discretion there is however a £15 charge per week for additional travel cots, we can provide up to the maximum of 2 travel cots for you to use but we do not provide bed linen for the travel cots. 1 highchair can be provided free of charge.

Please check with us that we can provide them, before booking.

The villa owner’s does not accept liability for loss of life, injury or personal accident, nor can we accept responsibility for any loss of possessions during your stay.

Local festivals are held throughout the year and although they can be enjoyable, there might be some extra noise late at night in certain areas.

We would advise our guests to bring a mobile telephone with you. Villa Amarilla doesn't have a telephone. Mobile phone cover at the Villa is generally good but varies locally, depending on the terrain; you will find information on telephoning to and from Spain in the welcome folder provided. Don’t forget to set your mobile phones to roaming before entering Spain!


Holders of current UK and EU member states passports do not require visas to enter Portugal/Spain, nor are vaccinations required at the time of this brochure's publication. For all non-EU passport holders we must advise that it is your responsibility to ensure that you comply with regulations governing entry to your chosen resort. If you were unable to travel as a result of documentation not being in order you will not be able to claim any refunds from us and cancellation charges would apply as set out. This includes not being able to travel due to a mislaid or lost passport. The Foreign and Commonwealth Travel Advice Office issues travel advice, which is regularly updated. Their telephone number is 0870 606 0290 and their website is



If you have a special request we will endeavour to carry it out where possible. We cannot guarantee that special requests will be met and are not liable if they are not met.


VILLA OCCUPANCY, extra guests’ fees.

The Villa owner’s requires the names of all those persons staying at the Villa overnight, during the period of occupancy.

At Villa Amarilla we do not allow overcrowding of our property this is to ensure that your stay at our Villa is a comfortable one and also minimizes any damage, wear and tear on the property. Weekly rental rates are based on up to a maximum of 8 people sharing the Villa.

Although the Villa is spacious and at the very maximum can sleep 10 people we would recommend that it be kept to a Maximum of 8 Adults although it is not a problem if you want to add any extra guests. Please see our villa rental rates for 9-10 people; to cover this arrangement we do have an additional double sofa bed or double electric pump air-bed that takes just a few minuets to inflate and deflate, located on the ground floor they will have access to the luxury bathroom an living area. If the extra guest/s is under the age of 2 years of age then we will make a reduction of £50 per week. See rates and availabilities.

In order to maintain high standards, a returnable damage security deposit of £150 will be added to your holiday rental cost and providing that there are no breakage’s or damage your DS/Deposit will be fully refunded back to you one week after your departure. See our enquiry’s/bookings and payment details page for details on damage deposit.



Please be very careful with windows, especially full-length glass patio doors. The glass may not be toughened and occasionally in a strange environment accidents occur more easily than they can do so at home. We are not liable for damage or injury caused by glass doors and windows at the villa.



We do not claim that the villa is totally child friendly or safe and care should always be taken, especially around the pool area with supervision being given to children. We do sell holidays aimed at families and make efforts to ensure that reasonable care has been taken to address matters within the borders of the properties. Some villas are better suited than others for young children and the less mobile, so we advise you to fully investigate the suitability of the property before you book. Email us and ask us as many questions as you want. If something is important to you, then do not assume something but please ask us. Despite our efforts and advice given, it is ultimately your responsibility for the care and safety of the members of your group. The department of health has a free leaflet on Health Advice for Travellers, available by telephoning 0800 555 7777. Many terrace walls are 90cms to 1 metre high, whilst others may be less. There may also be roof terraces with low walls, which are not gated or blocked off. If you have any concerns about the safety of your villa please contact the owners immediately. Any genuine problems brought to our attention will be dealt with as quickly as is locally possible, if feasible. The villa does have staircases in and around the property with one out side linking to the top terrace, it may be a little steep so care must be taken and supervision of children is recommended. Outside stairs have been gated at the bottom and all have keys that are lockable, locking them is down to your discretion and for you to enforce, the owners will not be held liable for any claims for emotional or psychiatric injury or distress, loss of life. The gardens may have some slight drops or slopes and some of the planting in the garden maybe prickly, some plants can irritate the skin if touched, and we again recommend care to be taken and children supervised.

We are not liable for any claims for emotional or psychiatric injury or distress, loss or damage to your baggage, and loss or damage or anything occurring from the results of theft or attempted theft. Our maximum liability in any claims will be limited to the total cost of the payments already made to us only. Our obligations, and those of our suppliers providing any service or facility, should be to do so with reasonable skill and care. Standards of, for example safety, hygiene and quality vary. Sometimes these standards will be lower than those expected in the UK. The services and facilities included in your villa holiday will be deemed to be provided with reasonable skill and care if they comply with any local regulations which, or, if there are no applicable local regulations, if they are reasonable when compared to the local standards and customs. If any international convention applies to or governs any of the services or facilities included in your holiday arranged or provided by us, or provided by any of our suppliers, and you make a claim against us of any nature arising out of death, injury, loss or damage suffered as a result of the provision of those services or facilities, our liability to pay you compensation and/or the amount (if any) of compensation payable to you by us will be limited in accordance with and/or in an identical manner to that provided for by the international convention concerned (in each case including in respect of the conditions of liability, the time for bringing any claim and the type and amount of any damages that can be awarded). International conventions which may apply are the Warsaw Convention 1929 (including as amended by the Hague Protocol 1955 and Montreal protocol 1975), Montreal Convention 1999, Berne 1961, Athens 1974, Geneva 1973, Paris 1962. This means that we are to be regarded as having all the benefit of any limitations of compensation contained in any of these Conventions or any other International conventions applicable to your holiday. If you choose to issue court proceedings against us (subject to your compliance with our complaints procedure) then you must do so within two years of your return home. If we accept any liability or are adjudged to have for a claim that you make, you must assign to us any rights that you may have against any of our servants, agents or suppliers who are in any way responsible for the failure of your holiday or any death or personal injury you may suffer, you must also co-operate with us in any claim. Other than that set out above and as detailed elsewhere in these booking conditions we shall have no legal liability whatsoever to you for any loss, damage, personal injury or death which you suffer arising directly or indirectly from any aspect of your holiday.

AND FINALLY, the Spanish way of life has MUCH to commend it, however, electricity and water supplies may sometimes be erratic; occasionally, power supplies fail and water shortages occur - for apparently no reason! We will not be held liable in any event of this happening outside of our control.

Whilst our beautiful rural location is far removed from the bustle of city life, the countryside has sounds and neighbours of its own; cockerels crowing, donkeys baying, bullfrogs croaking, bugs, mosquitoes buzzing and dogs barking. An integral part of Country life – which has a distinct appeal all of its own! Which we have no control. We would, however, ask you to bear this in mind when booking your holiday with us.

VillasDirect-Spain will not supply any personal Guests information to any third party excepting that, which is required to process your booking


It is the guest’s responsibility to ensure that all their documentation is in order. Please check them carefully.